How to present Customer Service on a resume

Posted by Kalgoorlie Resume on 9 Mar 2025

When seeking a customer service position, you must be sure to emphasize your relevant experiences and abilities in your resume. A well-written resume can make a the difference in getting the job you want. In Kalgoorlie Resume, we specialize in writing resumes to assist you in standing out your competitors. In this article, we will give you tips on how to write about customer service in a resume.

  1. Use action verbs. When you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in the work of customer service and achieved outcomes.
  2. Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," mention that you "managed a team of customer service reps and dealt with complaints from customers."
  3. Provide metrics: Include relevant metrics like customer satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
  4. Make your resume more tailored: Customize your resume to fit the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
  5. Ask for professional help and proofread Check your resume for errors before uploading it to ensure there are no errors. If you need help seek professional assistance by contacting Kalgoorlie Resume.

If you follow these guidelines that you will be able to craft a resume for customer service that effectively highlights your relevant experiences and capabilities. Remember to customize your resume for the specific job that you’re applying for and make sure you proofread it prior to submitting it. Kalgoorlie Resume can also assist you in creating an effective resume that highlights your abilities and experience.

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