How to describe customer service on a resume
When applying for a customer service position, you must be sure to emphasize your relevant qualifications and experience on your resume. A well-written resume can make significant difference in obtaining the job you’re looking for. Here at Kalgoorlie Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we’ll give you tips on how to convey the quality of service you provide on your resume.
- Use action verbs. When explaining your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and have seen results.
- Make sure to include specific job duties and responsibilities: Be precise when describing your service experience. Instead of saying "worked in customer service," mention that you "managed the team of customer service agents and handled complaints from customers."
- Provide metrics: Include relevant measures such as satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Create a custom resume by tailoring your resume for the customer service position you’re applying for. Highlight the skills and experience that are relevant to the position.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to uploading it to ensure it is error-free. If you require assistance you can seek help from a professional by contacting Kalgoorlie Resume.
If you follow these guidelines that you will be able to craft a customer service resume that effectively highlights your experience and skills. Make sure you make your resume specific to the job you’re applying for , and ensure that you have it proofread before you submit it. Kalgoorlie Resume can also assist with the creation of a strong resume that showcases your skills and experience.
