How to present Customer Service on a resume
When applying for a customer service position, you must be sure to showcase your relevant qualifications and experience on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. We at Kalgoorlie Resume, we specialize in offering resume writing services to ensure that you stand out the crowd. In this article, we’ll give you tips on how to talk about the customer service aspect of your resume.
- Use action verbs in explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in your work with customers and are able to show results.
- Include specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of saying "worked in customer service,"" say "managed a team of customers service reps and handled complaints from customers."
- Use metrics: Provide relevant metrics , such as customer satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Tailor your resume: Tailor your resume according to the customer service position you’re applying for. Highlight your skills and experiences that are most relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it’s error-free. If you require assistance, consider seeking professional help through Kalgoorlie Resume.
Following these steps follow these suggestions to create a customer service resume that effectively highlights your experience and expertise. Make sure to tailor your resume to the specific position you’re applying to and ensure that you have it proofread before you submit it. Kalgoorlie Resume can also assist in creating a professional resume that displays your capabilities as well as your experience.